Publications, Articles & Podcasts

Peer-Reviewed Research

Employing Individuals with Disabilities and Organizational Citizenship Behavior: The Role of Employer Openness and Employee Attitudes

Claude B. Kershner IV (A.R.C.H. Consulting, LLC) & George M. Marakas (Florida International University)

Engaged Management ReView · March 2024 · Vol. 7, No. 2 · pp. 33–45 (Dissertation Digest)

When employers hire people with disabilities, measurable behavioral change follows across the organization. Drawing on intergroup contact theory and social exchange theory across a study of 211 employees, this research shows that workplace contact improves attitudes toward employees with disabilities — and that those attitudes, strengthened by employer openness, job satisfaction, and personality, drive higher organizational citizenship behavior.

Read the full study →

Kershner, C. B., IV, & Marakas, G. M. (2024). Employing individuals with disabilities and organizational citizenship behavior: The role of employer openness and employee attitudes. Engaged Management ReView, 7(2), 33–45.

org-singularity-hero-final

The Organizational Singularity Is Here: What AI, Entrepreneurial Science, and Fifty Years of Scholarship Tell Us About What Survives

🎧 Prefer to listen? Ep. 107: The Organizational Singularity — Why Your Org Chart Is a Liability ▶ SoundCloud 🎧...
Podcast cover reading The field stays human. The office gets intelligent. for The Dr. Claude Kershner Show.

The Field Stays Human. The Office Gets Intelligent.

How trade and service businesses can use AI right now — starting with one workflow. For the past several months...
Three men smiling together in front of a UPBI Urban Poverty and Business Initiative banner.

From Classroom to Marketplace: Reflections on Facilitating the Inaugural Capstone Consulting Experience

A semester spent watching senior Bachelor of Applied Science students step out of student/intern mindsets and into the role of...
From Furlough to Freedom: Entrepreneurship, Necessity, and the Power of Taking Action

From Furlough to Freedom: Entrepreneurship, Necessity, and the Power of Taking Action

When the federal government shut down due to a failure of Congress to pass legislation to fund government operations and...
Jimmy John’s vs. Broadway Subs: A Tale of Efficiency and Differentiation

Jimmy John’s vs. Broadway Subs: A Tale of Efficiency and Differentiation

Standardization, authenticity, and what two sandwiches can teach us about strategy, staffing, and long term business sustainability The Examined Life...
discussion based learning

Why Discussion-Based Teaching Matters: Learning with Dreamers, Doers, and Implementers

Teaching for Transformation, Not Transaction I’m deeply grateful to be a practitioner-scholar—someone who has the privilege of building businesses, serving...
Finding the right mentor

Finding and Working with an Entrepreneurial Mentor: A Story of Growth and Guidance

Imagine you’re standing at the base of a mountain. At the summit lies your dream—building a successful business. The path...
Business Level Strategy

Business-Level Strategy: Lessons from McDonald’s and How It Can Shape Your Business Decisions

In our Capstone class last night, we dove deep into the fascinating world of business-level strategy, using McDonald’s as a...
Trade Business

Debunking the Venture Capital Mindset

Entrepreneurs do more than launch businesses; they shape communities and leave enduring legacies In elite business circles, captivated by the...
Team Leadership

Individual Needs and Team Dynamics: Lessons from Leading a Family Business

Having successfully led a family business with over 100 team members, my reflection as a scholar exemplifies the powerful impact...