Publications, Articles & Podcasts
Employing Individuals with Disabilities and Organizational Citizenship Behavior: The Role of Employer Openness and Employee Attitudes
Claude B. Kershner IV (A.R.C.H. Consulting, LLC) & George M. Marakas (Florida International University)
Engaged Management ReView · March 2024 · Vol. 7, No. 2 · pp. 33–45 (Dissertation Digest)
When employers hire people with disabilities, measurable behavioral change follows across the organization. Drawing on intergroup contact theory and social exchange theory across a study of 211 employees, this research shows that workplace contact improves attitudes toward employees with disabilities — and that those attitudes, strengthened by employer openness, job satisfaction, and personality, drive higher organizational citizenship behavior.
Read the full study →Kershner, C. B., IV, & Marakas, G. M. (2024). Employing individuals with disabilities and organizational citizenship behavior: The role of employer openness and employee attitudes. Engaged Management ReView, 7(2), 33–45.
Maximizing Business Success: The Importance of Key Partnerships and Key Activities in Your Business Model
Empowering Commercial Loan Specialists: The Importance of Understanding the Business Model Canvas and Lean Startup Methodology
The Power of the Human Voice: How Phone Conversations Strengthen Relationships in an Era of Digital Communication
Leveraging the Life-Cycle Framework: Helping Small Business Owners Transition from a Lifestyle Business to a Managed Growth Business
Adopting Creativity and Innovation for Next-Generation Business Leaders
Small Family Business Sales: Navigating the Exit Process
When Values meet Persistence – Interview with Claude B. Kershner III
Guerrilla Marketing Explained with Stories
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