Management & Leadership

Management and leadership are essential components of running successful organizations. While management focuses on the day-to-day operations and processes, leadership involves inspiring and guiding individuals and teams towards a shared vision and goal.

Field Fluency: The Leadership Advantage AI Cannot Automate

By Claude B. Kershner IV

Field fluency helps leaders understand frontline conditions, support skilled teams, strengthen accountability, and use AI without losing human judgment.

The Organizational Singularity Is Here: What AI, Entrepreneurial Science, and Fifty Years of Scholarship Tell Us About What Survives

By Claude B. Kershner IV

🎧 Prefer to listen? Ep. 107: The Organizational Singularity — Why Your Org Chart Is a Liability ▶ SoundCloud 🎧…

The Field Stays Human. The Office Gets Intelligent.

By Claude B. Kershner IV

How trade and service businesses can use AI right now — starting with one workflow. For the past several months…

Jimmy John’s vs. Broadway Subs: A Tale of Efficiency and Differentiation

By Claude B. Kershner IV

Standardization, customer-centricity, and the strategic logics of entrepreneurial leadership

Why Discussion-Based Teaching Matters: Learning with Dreamers, Doers, and Implementers

By Claude B. Kershner IV

Discussion-Based Learning

Business-Level Strategy: Lessons from McDonald’s and How It Can Shape Your Business Decisions

By Claude B. Kershner IV

In our Capstone class last night, we dove deep into the fascinating world of business-level strategy, using McDonald’s as a…

Individual Needs and Team Dynamics: Lessons from Leading a Family Business

By Claude B. Kershner IV

Explore the nuances of Team Leadership in Diverse Environments. This insightful article delves into effective leadership strategies for managing functional and agile teams, emphasizing the importance of understanding individual needs, flexible leadership styles, and fostering team cohesiveness for organizational success.

Crafting Vision in Organizational Change for Operationally Inclined Leaders

By Claude B. Kershner IV

Crafting a vision isn’t just a task, it’s a transformative process that guides organizations towards a purposeful future. Even leaders focused on daily operations can embrace this challenging but rewarding aspect of leadership. Dive into this article to uncover personal insights, practical tips, and a unique perspective on creating a lasting impact as a leader.

The Manager vs. Entrepreneur

By Claude B. Kershner IV

Transitioning to a manager poses a significant challenge for entrepreneurs. Balancing creativity with structured organization is key. By empowering our team and implementing efficient systems, we ensure sustainable growth.

Connecting With Others: The Importance of Authentic and Humble Communication in Leadership

By Claude B. Kershner IV

Research supports the idea that leaders who admit their mistakes and vulnerabilities are viewed as more authentic and trustworthy. According to a study published in the Journal of Business and Psychology, employees perceived leaders who were open and transparent about their weaknesses and mistakes as more trustworthy and effective than leaders who were defensive or tried to hide their imperfections.