Then a few months later, a global pandemic threatened our business. Once again God redeemed what was originally His. We were “designated essential”, supported by the American economy and our business never stopped moving. It gave us a unique posture of service for our customers and we were able to show a familiar face in a time of uncertainty. There is no “free lunch” in effective leadership and there is no YouTube video that can teach me how to be ethically congruent over decades.