Creative Marketing

Creative marketing refers to innovative and unconventional marketing strategies that aim to engage customers and stand out in a crowded market. From unique branding and advertising campaigns to imaginative product design and experiential marketing, creative marketing helps businesses differentiate themselves and build a strong brand identity.

Business Level Strategy

Business-Level Strategy: Lessons from McDonald’s and How It Can Shape Your Business Decisions

By Claude B. Kershner IV

In our Capstone class last night, we dove deep into the fascinating world of business-level strategy, using McDonald’s as a…

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Delight and Amaze Customers

Delight and Amaze Customers: Aligning Operations with Customer Service Excellence

By Claude Kershner IV

By designing operations around the customer and giving employees the tools and authority to serve customers, organizations can create a culture of exceptional service. However, misalignment in operations and processes can be detrimental to the customer experience. It’s important to ensure that all aspects of the organization, including goals, hiring, training, empowerment, and leadership, are aligned with the customer service vision.

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Creativity and Leadership

Personality Traits That Set Creative Leaders Apart From Bureaucratic Non-Creatives in Problem Solving

By Claude Kershner IV

Arthur D. Levinson, the chairman of Apple Inc. and former chairman and CEO of Genentech, advises that the key to creating an innovative environment is to hire innovative people, listen to their needs, and implement their ideas.

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Key Partnerships

Maximizing Business Success: The Importance of Key Partnerships and Key Activities in Your Business Model

By Claude Kershner IV

Key partnerships and activities provide businesses the tools to access vital resources, gain a competitive advantage, and ultimately create more customer value. However, identifying and leveraging these components can be a challenging process.

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Adopting Creativity and Innovation for Next-Generation Business Leaders

By Claude B. Kershner IV

As a business owner or leader, it’s important to stay ahead of the curve in today’s rapidly changing marketplace. One way to do this is by fostering creativity and innovation within your company. Not only will this help you stay competitive, but it will also attract the next generation of workforce leaders who are seeking exciting, dynamic work environments.

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Creative Marketing

Guerrilla Marketing Explained with Stories

By Claude B. Kershner IV

Guerrilla marketing is a creative and cost-effective approach to promoting a brand or product. It involves using unconventional methods to reach and engage target audiences, often unexpectedly. This type of marketing is particularly beneficial for new ventures because it allows them to get a large audience without breaking the bank. In addition, by thinking outside the box, new ventures can differentiate themselves from established brands and grab the attention of potential customers.

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